CLAIM

  1. When losses occur, it is necessary to immediately take measures to limit losses;
  2. Notify Phu Hung via Hotline 0899.888.018 within 24 hours from the time of loss to be instructed on the next steps.
  3. Notify the competent authorities in case of major damage, involving a third party, theft damage or suspected theft or malicious acts.
  4. Prepare documents according to Phu Hung's instructions.

Claim file includes the following documents:

  1. Loss Notification and Claim Request (here)
  2. Insurance certificate and Insurance policy and other written agreements (if any)
  3. Inspection minutes of the cause of loss from the competent authority (if any)
  4. Invoices and documents proving the damage
  5. Relevant documents, dossiers, machinery and equipment quality inspection minutes (if any)
  6. Other documents at the request of Phu Hung (if any)