Pursuant to the Government's Circular No. 22/2016/TT-BTC dated February 16, 2016 defining regulations, terms, schedule of premiums and limits of liability of the compulsory civil liability insurance of motor vehicle owners, the application for indemnity and liability of motor vehicle owners in case of traffic accidents are specified below.

Insurers shall cooperate with vehicle owners, victims, the police authority and relevant entities to collect evidences of occurrences prior to making applications for indemnities. The application includes the following documents:


1. Promptly notify to insurers and cooperate to rescue victims, resolve issues and mitigate property damage and injuries; protect accident scenes and report to the nearest local police authority or local government

2. Do not move, dismantle or restore the property until it is approved by insurers; unless where it is necessary to mitigate the damage to people and property or carry out upon requests of competent authorities

3. Provide documents required in applications for indemnity as specified.

Note: These guidelines are intended only to support our valued customers in case of occurrence. They DO NOT form part of the policy terms and conditions which will prevail in the event of any ambiguity or inconsistency.