CLAIM
- OVERVIEW
- PHYSICAL DAMAGE INSURANCE
- PERSONAL ACCIDENT INSURANCE FOR DRIVER, ASSISTANT DRIVER AND PASSENGER ON VEHICLE
- COMPULSORY CIVIL LIABILITY INSURANCE BY MOTOR VEHICLE OWNER
- FIRE AND SPECIAL PERILS INSURANCE
- COMPULSORY FIRE AND EXPLOSION INSURANCE
- BUSINESS INTERRUPTION INSURANCE
- PROPERTY ALL RISKS INSURANCE
- PRIVATE HOUSEHOLDER FIRE INSURANCE
- INTERNATIONAL TRAVEL INSURANCE
- TRAVELLING DOMESTIC INSURANCE
- HEALTHCARE (PREEMINENT) INSURANCE
- PERSONAL ACCIDENT INSURANCE
- ELECTRONIC EQUIPMENT INSURANCE
- LOSS OF PROFITS FOLLOWING MACHINERY BREAKDOWN INSURANCE
- MACHINERY BREAKDOWN INSURANCE
- COMPULSORY INSURANCE FOR CONSTRUCTION INVESTMENT ACTIVITIES
- CONSTRUCTOR'S PLANT AND MACHINERY INSURANCE
- ERECTION ALL RISKS INSURANCE
- COMPULSORY INSURANCE FOR CONSTRUCTION INVESTMENT ACTIVITIES
- CONTRACTOR’S ALL RISKS INSURANCE
- CONTRACTOR’S ALL RISKS INSURANCE
- OTHER LIABILITY INSURANCE PRODUCTS
- COMPULSORY THIRD-PARTY LIABILITY INSURANCE FOR CONSTRUCTION CONTRACTORS
- CARGO INLAND TRANSIT INSURANCE
- PRIZE INDEMNITY INSURANCE
- THEFT INSURANCE
- FIDELITY INSURANCE
- MONEY INSURANCE
- COMPULSORY INSURANCE FOR CONSTRUCTION WORKERS ON CONSTRUCTION SITES
- When losses occur, it is necessary to keep the scene intact, apply measures to rescue and treat human injuries and limit losses and property damage.
- Immediately notify to the traffic police or police agencies, local authorities to coordinate in solving accidents.
- Call Phu Hung immediately via Hotline 0899.888.018, notify the loss and receive specific instructions.
- In case of buying digital insurance products, Client can submit an online claim via website: https://beta.pacvn.vn and follow the instructions.
- Prepare the documents according to Phu Hung's instructions.
Claim dossier includes the following documents:
- Documents provided by the Vehicle Owner:
1.1. Loss Notification and Claim Request (here);
1.2. Documents related to the vehicle and the driver (a copy certified by a competent authority or a photocopy certified by a Phu Hung’s staff after comparison with the original) are as follows:
- Insurance certificate and/or Insurance policy and other written agreements (if any);
- Vehicle registration certificate, the driver’s valid driving license of the damaged vehicle;
- Documents related to the purchase, sale, transfer, donate, present and authorization to use the vehicle (if any);
- Valid certificate of technical safety inspection and environmental protection of road motor vehicles (except for vehicles temporarily in circulation with written approval of competent agencies or operating during the period of carrying out procedures for registration and inspection for the first time in Vietnam.
1.3. Documents determining human damage, including: Medical documents determining the victim's injury status such as: Medical records; Certificate of injury; Surgical certificate; Discharge certificate; Death certificate (in case of death); Receipts ...
1.4. Minutes of agreement/conciliation (in case of conciliation);
1.5. Effective judgment or decision of the Court (if any);
- Documents collected by Phu Hung in coordination with the Vehicle owner:
2.1. A copy certified by the police office in case of an accident with the participation of the police agency, including:
- Examination minutes of the accident scene (if any);
- Diagram of the accident scene, photos (if any);
- Vehicle examination minutes related to the accident (if any);
- Preliminary notification of the initial investigation results of the accident (if any);
- Accident settlement minutes (if any); Accident investigation conclusion (if any);
2.2. Documents related to the responsibilities of third parties (if any);
2.3. The damage assessment record agreed upon by the parties;
- Other relevant documents (if any).