Information change policy
CUSTOMER SERVICE
I. REQUEST FOR CHANGE INFORMATION
When there are requests to change the information related to the Insurance Policy and/or the Certificate of Insurance, please contact Phu Hung in one of the following ways:
Option 1: Click on “Contact” section on Phu Hung Website (https://english.pacvn.vn/contact) and provide information
Option 2: Send email to Phu Hung at info@pacvn.vn and provide information
Option 3: Call the hotline at 0899 888 018
Option 4: Contact directly at the Head Office/Branch/Sales Office of Phu Hung
II. REQUEST FOR CANCELLATION/TERMINATION/REFUND OF INSURANCE
Requests for cancellation/termination/refund of insurance must comply with Laws and Insurance Wording and/or Insurance Policy and/or Insurance Certificate and/or Endorsement of the insurance types that client has participated in.